Minutiae
As a consumer, I hate to feel like a rube, but that's exactly how I felt today. With all the snow and ice we've had lately, my car had come to resemble a rolling powdered donut. Even though we're getting more as I write (snow, not donuts), I felt it was necessary to take the car to the local car wash - along with several hundred of my neighbors. That's not the rube part. The rube part came when I requested the service. They have 3 levels - Regular ($9), Super ($10) and Ultra ($12). Nothing better than ultra, right? The cars were practically bumper-to-bumper rolling through the place, and (the rube) I said, "Ultra", figuring that I should get the wax and the undercarriage wash. Good thinking right? No. There is no way for the car wash to know which level of service I requested, and with so many people there, and the customers paying at random, how was the attendant to know which car was mine? He didn't - which is where the rube part comes in. There ...